At AdCopyGenie, we strive to ensure that our customers are satisfied with their purchases. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions under which we will issue a refund for services purchased on our website.
Refund Eligibility: To be eligible for a refund, you must request it within 14 days of your purchase. The refund request must be accompanied by a valid reason and sufficient evidence that demonstrates why you are not satisfied with the service.
Non-Refundable Services: Some services may be non-refundable. These include, but are not limited to, custom ad copy services and any services that have been fully delivered and accepted by you.
Process: To request a refund, please contact our customer support team at [email protected] with your order details and the reason for your refund request. We will review your request and notify you of the approval or rejection of your refund within a reasonable timeframe.
Refund Method: If your refund request is approved, we will process the refund to your original method of payment. Please note that it may take some time for the refund to appear on your statement, depending on your payment provider's policies.
If you have any questions about our Refund Policy, please do not hesitate to contact us at [email protected].